General Shipping Terms
Unless otherwise requested, customer orders will be shipped UPS or USPS on a “best-way” basis. Shipping costs are calculated once your order is complete, and the preferred method of shipping has been selected.
Depending on which location results in a lower shipping rate for you, as well as product availability, orders are shipped M-F either from our warehouse in Atlanta, GA, or from the manufacturer’s warehouse. Orders placed before 3PM EST usually ship out the same day, and orders placed after 3PM EST will usually ship the following business day. Transit times generally take 3-5 business days, and start when your order leaves our warehouse. Please note that transit times are not guaranteed, and shipping costs may not be refundable.
For orders having a priority delivery schedule, UPS Second Day Air will usually be available at checkout as an expedited shipping option for you. Additionally, for orders having a critical delivery schedule, and depending on what time we receive your order, UPS Next Day Air may also be available as an expedited shipping option for you. If you require overnight shipping for your order, please call us at 770 455 9177.